When will kits be shipped?

Most orders are shipped within 2-3 business days. We ship our orders via USPS Priority Mail which usually arrives in 2-3 business days after it has been sent. We also offer local order pick-up from our home office in Ontario, California.

What methods of payment do you accept?

All orders are processed through Pay Pal. Pay Pal accepts Debit cards, Mastercard, Visa, American Express and Discover.

Will I be charged sales tax on my order?

Paisleys and Polka Dots operate out of the state of California and we are required to collect 8.75% sales tax for all orders shipped within California.

How much will shipping and handling cost me?

Shipping costs are determined by weight.

What if my kit is missing something?

We package many kits on a monthly basis and although we try very hard not to miss anything, it may happen on occasion. Please check your kit as soon as it arrives and if you are missing something, email us at info@paisleysandpolkadots.com. We will make every effort to replace the missing item.

What should I do if my kit arrives in damaged?

We do our best to carefully package your shipment so that it arrives undamaged. Should you have any damages, please report them immediately to info@paisleysandpolkadots.com. We will make every effort to correct the problem.

What is your return policy?

Due to the nature of our products, returns are not accepted. Please know that your complete satisfaction is our number one priority. Please contact us if you have any concerns or questions about your products or transaction.

How is my private information protected?

Your privacy is important to us. To better protect your privacy we will never sell your information to a 3rd party and do not keep payment information. All payment transactions are conducted through Pay Pal, a secure internet website.