No prior experience is required to assemble one of our kits. For those who may find the process intimidating, step-by-step instructions are provided within each kit. Furthermore, we offer a selection of instructional video tutorials accessible on our website as well as through our official YouTube channel for added support and guidance.
Typically, our standard processing time ranges from 1 to 3 days, in addition to the time required for shipping. The precise duration for shipping is contingent upon your chosen method, with USPS and UPS serving as our primary shipping carriers. Rest assured, we strive to ensure your order reaches you promptly.
Your complete satisfaction is very important to us. If you are not fully happy with your purchase, please reach out to us and we will do our very best to make things right.
If you find that an item is missing from your kit, please contact us. While we make every effort to ensure the thorough packaging of our kits, we understand that occasional oversights can occur. Your satisfaction is of utmost importance to us, and we are committed to promptly addressing any missing components in your kit. We will expedite the shipment of the missing piece to you without delay.
We're here to support you and always excited to hear from you! If you have more questions, please don't hesitate to get in touch. Reach out to us via email, text, or phone at email@example.com (951) 288-1911, and we'd be thrilled to chat with you and answer all your queries.
Our wood decor kits are designed and produced right in our home workshop!
Wood kits that inspire and delight - delivered right to your door.
Your happiness is our mission. If you’re not happy we’ll do our best to make it right!
I really wasn't happy with my order the Santa's had no directions on how to finish him nor was there any paper with them
Thank you for the quick delivery, cost of items, cuteness, and the ideas you have.
Placing the order was a smooth process. Which is the only thing I can review at the moment. The product just arrived in Vancouver, BC Canada today. I probably won’t receive it till sometime next week or the week after. Will provide another review once I’ve received the product. 😀
The quality of this piece is incredible, the packing and shipping was very quick and I can’t wait to paint him and display a cross stitch on him. A wonderful place to shop!
Love your products they r nicely cut and easy to put together. Letters to Santa is so adorable.