Most orders are shipped within 1-2 business days. Once shipped, USPS Priority Mail usually takes 2-3 business days while UPS Ground packages take around 5-6 business days. We also offer the convenience of local order pick-up from our home office in Ontario, California.
Shipping is calculated based on weight and your location. Most packages are sent via USPS. Heavier packages are shipped with UPS. For all heavier packages, we will do our best to ship flat rate when possible and refund you any overage in your shipping costs.
We're happy to ship internationally when we can - to see if international shipping is available for your location, check the drop-down menu at check out, or send us a note at: firstname.lastname@example.org.
We have a Be-Happy guarantee with our products. Please know that your complete satisfaction is our number one priority. Please contact us if you have any concerns or questions about your products or transaction. We will be happy to assist you!
If your order has arrived with damaged items or any missing pieces, please send us a note right away at email@example.com. We'll make every effort to correct the problem.