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We believe in our products so much that we offer a BE-HAPPY guarantee
When you're diving into one of our creative kits, here's a friendly list of basic supplies to keep handy: scissors, a trusty paint brush, paint, wood glue, and some liquid glue (we recommend options like Aleene's Tacky glue or Crafters Pick Ultimate). You'll also want an emery board or nail file, fine grit sandpaper, and precision files to help you navigate those tricky, tight spaces.
No prior experience is required to assemble one of our kits. For those who may find the process intimidating, step-by-step instructions are provided within each kit. Furthermore, we offer a selection of instructional video tutorials accessible on our website as well as through our official YouTube channel for added support and guidance. https://paisleysandpolkadots.com/blogs/news/tagged/tutorial
Typically, our standard processing time ranges from 1 to 3 days, in addition to the time required for shipping. The precise duration for shipping is contingent upon your chosen method, with USPS and UPS serving as our primary shipping carriers. Rest assured, we strive to ensure your order reaches you promptly.
If you find that an item is missing from your kit, please contact us. While we make every effort to ensure the thorough packaging of our kits, we understand that occasional oversights can occur. Your satisfaction is of utmost importance to us, and we are committed to promptly addressing any missing components in your kit. We will expedite the shipment of the missing piece to you without delay.
Your complete satisfaction is very important to us. If you are not fully happy with your purchase, please reach out to us and we will do our very best to make things right.
We're here to support you and always excited to hear from you! If you have more questions, please don't hesitate to get in touch. Reach out to us via email, text, or phone at info@paisleysandpolkadots.com or (951) 288-1911, and we'd be thrilled to chat with you and answer all your queries.
Our wood decor kits are designed and produced right in our home workshop!
Wood kits that inspire and delight - delivered right to your door.
Your happiness is our mission. If you’re not happy we’ll do our best to make it right!
We’re Jerry and Julie, the husband and wife team behind Paisleys and Polka Dots.
Together, we design, create, produce, package, and ship all the products we sell. We are a small family business and we like it this way, because it allows us to connect with you!
