Frequently Asked Questions

When will kits be shipped?
Most orders are shipped within 1-2 business days. We ship our orders via USPS Priority Mail which usually arrives in 2-3 business days after it has been sent. We also offer local order pick-up from our home office in Ontario, California.

What methods of payment do you accept?
All orders are processed securely online through our shopping cart. You can select to pay with a Credit Card or with PayPal during checkout. PayPal accepts Debit cards, Mastercard, Visa, American Express and Discover as well!

Will I be charged sales tax on my order?
Paisleys and Polka Dots operate out of the state of California and we are required to collect 7.75% sales tax for all orders shipped within California.

How much will shipping and handling cost me?
We ship all packages via USPS and for heavier packages we ship UPS. Shipping costs are determined by weight and zone. Our system doesn't calculate flat rate shipping. For all heavier packages, we will do our best to ship flat rate when possible and refund you any overage in your shipping costs. If you would like an estimate of your shipping costs you are welcome to contact us for a quote.

Do you ship internationally?
Yes, all international orders are shipped USPS international first class mail up to the 4 pound shipping limit. Above 4 pounds, packages are shipped USPS priority mail. Shipping charges are based on weight and destination.

What if my kit is missing something?
We package many kits on a monthly basis and although we try very hard not to miss anything, it may happen on occasion. Please check your kit as soon as it arrives and if you are missing something, email us at info@paisleysandpolkadots.com. We will make every effort to replace the missing item.

What should I do if my kit arrives in damaged?
We do our best to carefully package your shipment so that it arrives undamaged. Should you have any damages, please report them immediately to info@paisleysandpolkadots.com. We will make every effort to correct the problem.

What is your return policy?
Due to the nature of our products, returns are not accepted. Please know that your complete satisfaction is our number one priority. Please contact us if you have any concerns or questions about your products or transaction. We will be happy to assist you.

How is my private information protected?
Your privacy is important to us. To better protect your privacy we will never sell your information to a 3rd party and do not keep payment information. All payment transactions are conducted on and collected using 128 bit SSL encryption on secured servers using state of the art technology that meets all industry standards for security and is PCI compliant. We also accept payment via through PayPal, a secure internet funds transfer service.

You're in the right place for DIY wood decor craft kits that add a touch of whimsy to your home.

At Paisleys and Polka Dots, we want to help take your home and party decorating to the next level.

Inspiration is on the way!

Each month we bring you new one-of-a-kind projects. Our DIY craft kits provide the wood, paper if needed, and step-by-step instructions. New to crafting? Let our tutorials guide you through the process. We have projects to keep you busy all year long!

"Your projects have the extra detail and touches that take them from looking mass produced and cheap, to something that makes you want to stop and look at to appreciate just how fun they are."

- Shannon K.

I’ve always loved being creative, but my true passion is in sharing my creativity with others!

Hello! I'm Julie, the founder, designer, and creator of Paisleys and Polka Dots.

My love for crafting started as a stay at home mom when my two children were small.

Eventually I became a consultant for a rubber stamping company, where I got to design projects and artwork for their catalog. Over the years I've enjoyed being an educator and design team member for several top paper manufacturers.

In 2009, with a bit of nudging from family and friends, I started Paisleys and Polka Dots.

Although I am the creative mind behind Paisleys and Polka Dots, I must say I could never bring you all these kits on my own. Together, with my husband Jerry, we design, create, package, and ship all of our products. Yes, it's just the two of us!

On a personal note, I’m a wife, mother of two, and now graduated to the title of Grandma. When I'm not in the office working you’ll find me loving the outdoors, on a hike, run, or off on some crazy adventure. I'll try just about anything!

I find inspiration for our kits at every turn - while shopping, reading, traveling... I'm always brimming with ideas and love introducing new styles to keep our kits fresh and on trend.

All of our products are CNC and laser cut allowing us to produce unique and detailed projects with the highest precision and accuracy.

I also work with graphic artists to custom design my papers to match the projects and then the paper is professionally printed. The colors and patterns I use in my designs spark a mood or a feeling. Most of my designs are bright and colorful making you feel happy and joyful while a few may use softer colors giving a harmonious or calm feeling.

Explore Wood Crafts

We love connecting with our customers and sharing the joy of crafting with all of you!

It's always fun seeing Paisleys & Polka Dots designs in your home. Share on Instagram and use #madewithpaisleysandpolkadotsso we can see how oh-so-talented you are!

Happy Crafting,

Julie

Shop New Kits

Introducing Our Latest DIY Wood Craft Kits: Elevate Your Seasonal and Home Decorating!

Discover the perfect blend of creativity and craftsmanship with our brand-new DIY wood craft kits. Unleash your artistic flair while transforming your living spaces into personalized havens for every season. Whether you're welcoming the warmth of spring, the vibrancy of summer, the coziness of fall, or the enchantment of winter, our kits provide all you need for stunning seasonal and home decor. Browse our latest DIY wood craft kits and embark on a crafting journey that enhances your living spaces throughout the year. Elevate your decor today!